No calls. No app. Guests just ask.
AI for the Hotel
Front Desk.
Clefs answers your guests in seconds. Every request becomes a job for the right staff member, tracked until it is done. No new hires. Nothing to install.
What Clefs does
Five things it does
for your hotel.
Your team cannot be everywhere at once. Clefs handles the everyday questions, so your staff have time for your guests.
Answers in one second
WiFi password, checkout time, gym hours. The same questions your desk answers all day. Clefs answers them at once, day or night.
Any language
Your guest speaks or types in their own language. Your team reads it in yours.
Nothing gets missed
Every request is saved and sent to the right team. No more towel requests lost in a WhatsApp group.
Remembers your guests
Food allergies, room choices, what they asked for last time. Clefs remembers, so your staff do not have to search old files.
Simple reports
See how fast your team replies and how long each job takes. Clear numbers for your monthly review.
How it works
Scan. Speak. Solved.
Easy for your guest. Clear for your team. Three steps.
Your guest scans a QR code
A QR code sits in every room and at the desk. The guest scans it with their phone camera. No app to install, no password.
Clefs answers or sends the job
Simple questions get an answer at once. Real jobs like towels, room service or a late checkout go straight to the right team.
Your team finishes the job
The job appears on their screen with the room number. Your staff tap done. You see how long it took.
ClefsListening“Can we get extra towels?”
“Of course. Housekeeping has been notified. Rahul is on his way.”
- Guest asked for
- Extra towels (2)
- Room
- 204
- Staff member
- Rahul · Housekeeping
- Time taken
- 00:41
Results
What changes for you
Less work at the desk. Faster service for guests. From the first week.
Guests stop guessing which number to dial. One scan reaches every department.
It opens in the phone browser. No download, no account, no password.
Guests ask in theirs. Your team reads it in yours.
Room number, staff name and a timer, from asked to finished.
Every number here is yours. We have not assumed anything, and we have not used an industry average, because no reliable one exists for hotel call volume. If the figure looks wrong, change the inputs until it matches your property.
Questions
What hotel owners ask us
What is Clefs?
Clefs is an AI assistant for your guests. They scan a code in their room and talk to an AI avatar, by voice or by typing, for anything they need. No phone call and no app. Simple questions are answered at once. Anything that needs a person goes to your staff as a job with the room number on it.
Is this a concierge service?
No, and we are careful about that word. A concierge plans travel, books restaurants and arranges tickets. Most hotels in India do not have one. Clefs handles the everyday requests that the front desk and the telephone operator deal with all day. It can suggest places nearby. It does not book travel. If your hotel has a concierge, those requests are passed to them, and if not, to your front desk.
Do guests need to download an app?
No. Guests scan a QR code with the phone camera and Clefs opens in the browser. There is no app to install, no account and no password. This matters, because most guests will not install an app for a two-night stay.
Will this let me reduce my front desk staff?
That is not what we promise, and we would rather say so plainly than have you find out later. What changes is capacity. Your team stops spending the shift passing messages along, so the same people cover more, and you often do not need to replace the next person who leaves. Whether that becomes a saving depends on your property. Bring one day of call numbers to the demo and we will work it out on your figures.
Which languages does Clefs support?
Guests can ask in their own language, by voice or by typing, at any hour. Your team reads the request in your language. So you do not need staff on every shift for every language your guests speak.
How do my staff see and finish a request?
Each request appears on the staff screen as a job. It shows the room number, what the guest asked for, and who it is assigned to. Your staff tap done when they finish. You can then see how fast your team replied and how long each job took.
What about guests who are not comfortable with phones?
The room phone stays where it is. Clefs is the faster path for guests who want it, not the only path. In practice most guests already prefer their own phone to a handset they have to work out how to use.
How much does Clefs cost?
The price depends on how many rooms you have and which parts you use, so we quote each hotel separately. That is normal in Indian hotel software. A twenty-minute call covers your room count and gives you your number.
See it working in your hotel.
A 20-minute demo, using your rooms and your questions. You will see exactly what your guests see, and what your staff get on their screen.
Book your demo